ICE Portal Help - Hotel Portal

FAQ (Frequently Asked Questions)
    How can I see my brochure(s)?
    How can I let the individual hotels see their        brochure?
    How do I link my brochure to my website?
    How do I give the brochure to distributors?
    How do I add languages?
    What is a Smart-Link?
    Why do I need the Smart Link?
    Can I give my Smart Link to others that
        want to link to my brochure?
    Can I add 360º Photos and/or streaming
        videos?
    How do I edit my brochure?
    Why does the content have to get activated?
    Why is there a live and edited version of
        content?
    What’s a CSS file and how do I edit it?
    How can I take content a la carte?
    Can I custom size the images I take for my         website?
    How do I change my password?
    Do you have statistics on number of
        visitors?
    Why does some of the text in Information
        section(s) get cut off?
Properties
Brochure Settings
Rework Requests
Change Requests
User Profile
Reports

There are two ways to add a language:
1. Click “” (Edit brochure) to make changes
    in each section yourself
2. Click “” (Create new Change Request) to
    request a that we change it

Note: There is a one time fee for each language – contact your ICE rep for details and rate(s).

In “Edit brochure mode,” you will not be able to edit VR or Video language(s).

Additional language changes will be reviewed and, if activated, the edited version will replace the current “live” version in 3-5 business days. If content is not activated, you will receive an e-mail with reasons.