ICE Portal Help - Hotel Portal

FAQ (Frequently Asked Questions)
    How can I see my brochure(s)?
    How can I let the individual hotels see their        brochure?
    How do I link my brochure to my website?
    How do I give the brochure to distributors?
    How do I add languages?
    What is a Smart-Link?
    Why do I need the Smart Link?
    Can I give my Smart Link to others that
        want to link to my brochure?
    Can I add 360º Photos and/or streaming
        videos?
    How do I edit my brochure?
    Why does the content have to get activated?
    Why is there a live and edited version of
        content?

    What’s a CSS file and how do I edit it?
    How can I take content a la carte?
    Can I custom size the images I take for my         website?
    How do I change my password?
    Do you have statistics on number of
        visitors?
    Why does some of the text in Information
       section(s) get cut off?
Properties

Brochure Settings
Rework Requests
Change Requests
User Profile
Reports

FAQ (Frequently Asked Questions)

Why is there a live and edited version of content?

ICE delivers your content to 1,000 of travel sites and before it appears “live” on their site we are responsible to check content for offensive materials. When editing a brochure, an “edited” version is created with the updates, deletions, and/or additions.

This allows one version, the live version, to be distributed to travel sites, while the edited version is being modified. As soon as the edited version is activated, it will replace the live version in real time.

As soon as you finish with your edits, and click editing complete (in Edit mode), an alert is sent requesting a review. An ICE employee can view the history of changes and additions and most changes are activated with 72 hours, and if content is rejected you will receive and e-mail with the reasons.